Our referral arrangements
HENSS may receive a referral fee or commission from partner installers when a customer we introduce goes ahead with work. [PLACEHOLDER – confirm the exact referral arrangements, amounts or ranges, and partner names before launch.] Any fee is paid by the partner and does not affect the price you are quoted. You are free to choose any installer, and you are never obliged to proceed with a partner we introduce.
What partners do
Partners are independent businesses. They carry out their own surveys and design, provide their own quotes, and carry out and guarantee the installation. Your contract for installation work is with the partner.
Your choice
You are under no obligation to use any partner we introduce, and you can obtain quotes from other installers. We only share your details with a partner when you agree.
Partner vetting
[Describe how partners are selected and checked – e.g. relevant certifications, insurance and complaints history – before launch.]